The message waits until morning
By then the customer has rented the bike, booked the table or ordered from someone who replied at once.
Miron replies in your messengers within seconds, asks the right questions, and hands you a ready request: who the customer is, what they want and how to reach them.
A customer who writes at 11 pm has usually written to two more businesses. The one that answers first gets the booking.
By then the customer has rented the bike, booked the table or ordered from someone who replied at once.
A tired owner answers the question and stops. Nobody asks for the contact, so there is no one to follow up with.
WhatsApp, Telegram, Instagram: who asked for what, and who already got an answer, is kept in your head.
A bike rental on Koh Samui, 23:40. The owner is asleep. This is an illustration of how Miron talks, with made-up names and prices.
Hi, do you have a scooter for next week?
Hi! Yes. A Honda Click is 250 THB a day, and from 7 days it is 200 THB a day. Which dates do you need it for?
14 to 21 October. Can you bring it to the hotel?
Yes, delivery in Lamai and Chaweng is free. Which hotel are you staying at?
Lamai Bay View. And can I get a discount for two bikes?
I cannot promise a discount myself, but I have passed your question to the team and they will answer in the morning. What name should I put the booking under, and what is the best number to reach you?
Anna, +66 80 000 00 00
Thank you, Anna. I have passed your request on: two Honda Click, 14–21 October, delivery to Lamai Bay View. The team will confirm in the morning.
Miron never confirmed the booking and never agreed to the discount. It collected everything you need and left both decisions to you.
This is the real agent, set up as a scooter rental on Koh Samui with its prices and rules. Write as a customer would: prices, delivery, a discount, whether it is a bot. Up to 12 messages.
Messages go to the real agent. Please do not send personal data.
In the language the customer writes in, in your tone.
It finds out what the customer needs, offers the option that fits with its price, and moves the conversation one step forward each time.
Who, what, when and how to reach them, in one card in your Telegram.
Everything that came in overnight, in one message.
Discounts, refunds, complaints and anything unusual go to you. Miron never confirms a booking or a payment by itself.
Your agent knows your business and nobody else's, and no other client's agent sees yours.
A typical bot replies to the question and stops. Miron asks the next question, offers the option that fits, and brings the conversation to a request with a contact.
It speaks only from what you told it. Anything else it passes to you instead of inventing a price or a promise.
Discounts, refunds, complaints and requests for a person go to you at once, with the reason.
No flow builder, no scripts, no prompts. You answer questions about your business; the agent is assembled for you.
When a messenger changes its rules or something stops working, fixing it is our job, not yours.
The core is the same for everyone: answer, find out the need, offer, collect the request, hand it over. What changes is what the agent knows, and that is set up for your business.
One product or a full catalogue: prices, stock questions, delivery, order details.
Bikes, cars, villas, equipment: dates, models, delivery, deposit rules.
Dates, group size, pickup point, what is included.
Services, duration, prices, a preferred time.
Table bookings, the menu, delivery orders, events.
Repairs, classes, consultations: what is needed, when, where.
If your customers write before they buy, Miron fits. If your business is not on this list, the questionnaire covers it.
Miron answers in the customer's language, in your tone, using only what you told it about your business.
It finds out what the customer needs, offers the fitting option with its price, and asks for what you need to act: dates, model, address, contact.
It arrives in your Telegram at once, and a summary of the night comes in the morning. On Pro and Managed it also goes to your CRM.
Complaints, refunds, discounts and anything Miron was not told about go straight to you. It never invents an answer.
Connect the channels your customers already use. Every request lands in one Telegram chat with you.
Your customers write somewhere that is not on the list? Tell us, and we will connect that channel for your business. denis@denismironov.pro
You can connect on your own in the bot in a few minutes. If you would rather not, I go through it with you:
| Night manager | Self-built bot | Miron | |
|---|---|---|---|
| Answers at 3 am | If someone is on shift | Yes | Yes |
| Knows your prices and rules | After training | What you managed to type in | From the prices and rules you give it |
| Collects the contact and the details | Depends on the person | If you scripted it | Every conversation |
| Hands difficult cases to you | Yes | Usually not | Yes, with the reason |
| Who fixes it when it stops working | You hire again | You do | We do |
| Cost | A monthly salary | Your time, plus the tools | From $99 a month |
Public prices of popular AI agents for customer chats, checked on 16 October 2026. Miron includes the AI, setup with you and request cards in Telegram in one monthly price.
| Miron | Tidio Lyro | Intercom Fin | Bot builders | |
|---|---|---|---|---|
| 300 AI conversations a month | $99 (Start) | from ≈$174: from $0.50 per AI conversation + plan from $24 | ≈$326: $0.99 per resolved conversation + seat from $29 | Lower subscription, but you build the bot and usually pay for the AI separately |
| 1,000 AI conversations a month | $179 (Pro), two businesses included | from ≈$524 | ≈$1,019 | Depends on the AI provider bill |
| How the AI is paid | Included in the plan | Per AI conversation | Per resolved conversation | Usually your own AI account |
| Who sets it up | We set it up with you | You | You | You |
| Channels in one place | Telegram, website, WhatsApp, Instagram, Messenger, LINE, VK — and any other on request | Check on the vendor site | Check on the vendor site | Depends on the builder |
Estimates from public list prices; taxes, annual discounts and add-ons not included. Miron adds a one-time $99 setup fee (free for the first ten clients). Tidio pricing · Tidio Lyro · Intercom pricing
A custom agent is built once and paid for up front. Here you start with a small launch fee, and the first ten clients do not pay even that.
Messengers change their rules and models are replaced. Updates and fixes are included, so your agent keeps up without another project and another invoice.
The AI model, hosting and monitoring are inside the subscription. The only separate bill is Meta's own fee for WhatsApp messages.
No contract term. If the agent does not earn its price, you cancel.
One agent, three levels of service. Extra businesses within your plan are included, and limits apply to each business separately.
You sell through one messenger and handle requests yourself. The agent answers there and sends request cards to your Telegram.
Connect your business in Telegram →Customers write in more than one place, or you keep requests in a CRM. Up to two businesses, three channels each; requests also go to your CRM. Follow-ups with customers who went quiet are coming soon.
Connect your business in Telegram →Everything in Pro for up to three businesses, and we keep the knowledge base current for you: new prices, new offers, seasonal changes. A monthly report on what customers asked and how many requests came in is coming soon.
Connect your business in Telegram →| Start$99 / month | Pro$179 / month | Managed$349 / month | |
|---|---|---|---|
| Businesses on one subscription | 1 | 2 | 3 |
| Channels per business | 1 | 3 | 3 |
| Conversations per business per month | 300 | 1,000 | 1,500 |
| Requests sent to your CRM | No | Yes | Yes |
| Follow-ups with customers who went quiet | No | Soon | Soon |
| We maintain the knowledge base | No | No | Yes |
| Monthly report | No | No | Soon |
Invite other businesses and run several of your own on one subscription.
Get your link with /invite in the owner bot. A business that joins through it pays half for its first paid month.
After that business pays for the first time, you get a bonus: one month at 50% off. Bonuses add up; apply one with /bonus use.
Pro covers two businesses and Managed three, each with its own channels and limits, at no extra charge. Add one with /start in the owner bot.
7 days or 30 conversations free, whichever ends first. Nothing is charged until you choose a plan and save a card.
If a customer asks, Miron says honestly that it is the business's AI assistant and that a person can take over.
Miron answers only from your knowledge base and never confirms a booking, a discount or a refund on its own: your team confirms. Before going live you run test conversations yourself.
You can build a bot. Miron comes with tested sales logic, official WhatsApp, Instagram, LINE and VK integrations, handover to a person, monitoring and someone accountable when it stops working.
You can cancel any month. The setup fee and the current month are not refunded. If Miron is unavailable for more than 72 hours in a row through our fault, we refund that month on request.
You are notified and the agent keeps working for three days while the charge is retried. After that it pauses, keeps all its settings, and resumes when the payment goes through.
No other client. Each business has its own isolated workspace, its own channel and its own knowledge base.
Miron is built by Denis Mironov. I have opened and run restaurants, bars and hospitality venues, and I know what a request that nobody answered costs. The agent follows the rules a good front-of-house team follows: answer fast, ask the next question, never promise what you cannot deliver.